Areas We Serve

Hot Water Heater Repairs for Federal Way Area Residents

Federal Way, WA area residents and commercial customers know how important it is to keep hot water available for use in their plumbing systems. At 2 Sons Plumbing, our plumbers also understand how important your hot water heater is and we are ready to respond to your hot water heater repair needs. We can assure you of our quick response should your hot water heater stop functioning at its best.

EXPERIENCED PROFESSIONALS

Our expert water heater specialists perform:

  • Quick and comprehensive diagnostic test of your hot water heater
  • Hot water heater repairs from simple maintenance to replacements
  • Federal Way residents can be assured of our prompt service for hot water heater repairs
  • Experience with any hot water heater and tankless water heaters
  • Available to repair your hot water heater or tankless water heaters at any time
Common Problems for Federal Way Area Home or Business Water Heaters

Even though your hot water heater may seem complicated, our plumbers are able to fix any of the problems that might develop in your hot water heater in the Federal Way area. Some of the more common Federal Way area water heater problems include having any of the thermostats or electrical parts in the heater start to malfunction.

In the Federal Way area and surrounding areas we are able to diagnose and advise you on how to proceed in repair or replacement options.

  • Repair low hot water pressure
  • Replace broken or worn parts in the water heater
  • Discuss and advise on replacement options for leaking water heaters
  • Install tankless water heaters as an option where desired
  • Assure Federal Way residential and commercial customers of our quick response time
Benefits of Tankless Water Heaters for the Federal Way Area Property Owner

Having tankless water heaters could be of real benefit to many Federal Way area residential and commercial property owners. Tankless water heaters heat only the water that is needed for use as they do not have a tank to store water for heating. This allows for the use of multiple showers while possibly using the washing machine and dishwasher without running out of hot water.

GREAT SAVINGS & OTHER BENEFITS

There are numerous merits to having tankless heaters, including:

  • Tankless water heaters ideal for large family homes especially with teenagers
  • Save on energy with tankless water heaters
  • Our plumbers are skilled at installing tankless water heaters
  • Our plumbers can complete the minor adjustments needed for tankless water heaters
  • High return on investment possibilities

When your water heater goes out, call us in!

2 Sons Plumbing, Electrical, Heating & Air place picture
4.9
Based on 3646 reviews
powered by Google
Oksana Naidu profile picture
Oksana Naidu
21:38 04 Mar 26
Highly recommend 2 Sons. We had a leak in the master bath due to some malfunctioning fixtures and needed to install shut off valves on the hot and cold water lines to prevent further leaks while we waited on the faulty part replacements to be delivered. It was a treat to work with a professional and honest plumbing company that also does quality work. A great experience from first call to post-completion follow ups. Marcos, who was assigned to our job, was just awesome - thorough, efficient, knowledgeable, professional, courteous and helpful. He took his time to fully assess the issue, provided great options and then quickly repaired the problem. Thanks so much for great service in a stressful situation.
Oksana Naidu profile picture
Oksana Naidu
21:38 04 Mar 26
Highly recommend 2 Sons. We had a leak in the master bath due to some malfunctioning fixtures and needed to install shut off valves on the hot and cold water lines to prevent further leaks while we waited on the faulty part replacements to be delivered. It was a treat to work with a professional and honest plumbing company that also does quality work. A great experience from first call to post-completion follow ups. Marcos, who was assigned to our job, was just awesome - thorough, efficient, knowledgeable, professional, courteous and helpful. He took his time to fully assess the issue, provided great options and then quickly repaired the problem. Thanks so much for great service in a stressful situation.
Happy Lemon profile picture
Happy Lemon
01:28 04 Mar 26
We had an outstanding experience with this company! They provided incredibly fast, careful, and professional service for our commercial business. From start to finish, their customer service was absolutely excellent-responsive, friendly, and truly attentive to our needs.

A special thank you to our technician, ADAM, who did an exceptional job fixing our clogged hand sink. He was knowledgeable, efficient, and extremely professional & polite. He quickly resolved it with great skill and attention to detail.

Highly recommended!
Happy Lemon profile picture
Happy Lemon
01:28 04 Mar 26
We had an outstanding experience with this company! They provided incredibly fast, careful, and professional service for our commercial business. From start to finish, their customer service was absolutely excellent-responsive, friendly, and truly attentive to our needs.

A special thank you to our technician, ADAM, who did an exceptional job fixing our clogged hand sink. He was knowledgeable, efficient, and extremely professional & polite. He quickly resolved it with great skill and attention to detail.

Highly recommended!
Louisa profile picture
Louisa
21:24 25 Feb 26
Trung our tech and his apprentice Cole did a fantastic job yesterday. They worked tirelessly to replace our old CPVC pipes, install our new shower, and replace our kitchen sink. The job had a multitude of delays due our pipes not being plumb and some extra wall demo. They worked for at least 13+ hours yesterday and left our home at 11 pm. Trung wanted to ensure that we didn't have our water off longer than necessary. We could not be more thankful and grateful for their efforts in the rough in for our bathroom remodel. We look forward to having them back to install the shower/ tub combo, new bathroom faucet, and new toilet with a bidet seat. Trung always went out of his way to explain what was going on and helped us make informed decisions about our home. This is our 3rd or 4th time using 2 Sons and we couldn't recommend them more!
Louisa profile picture
Louisa
21:24 25 Feb 26
Trung our tech and his apprentice Cole did a fantastic job yesterday. They worked tirelessly to replace our old CPVC pipes, install our new shower, and replace our kitchen sink. The job had a multitude of delays due our pipes not being plumb and some extra wall demo. They worked for at least 13+ hours yesterday and left our home at 11 pm. Trung wanted to ensure that we didn't have our water off longer than necessary. We could not be more thankful and grateful for their efforts in the rough in for our bathroom remodel. We look forward to having them back to install the shower/ tub combo, new bathroom faucet, and new toilet with a bidet seat. Trung always went out of his way to explain what was going on and helped us make informed decisions about our home. This is our 3rd or 4th time using 2 Sons and we couldn't recommend them more!
Kathy Cook profile picture
Kathy Cook
18:02 19 Feb 26
I have to say Bob was amazing!!! I had a clogged drain in my kitchen sink. Bob came in and took every precaution to be neat & clean. He explained to me what he was going to do and gave me the pricing and I agreed and he got to work. He was super kind and polite and fixed my drain issue. He was a pleasure to work with. I would highly recommend using 2 Sons!
Kathy Cook profile picture
Kathy Cook
18:02 19 Feb 26
I have to say Bob was amazing!!! I had a clogged drain in my kitchen sink. Bob came in and took every precaution to be neat & clean. He explained to me what he was going to do and gave me the pricing and I agreed and he got to work. He was super kind and polite and fixed my drain issue. He was a pleasure to work with. I would highly recommend using 2 Sons!
Emily Speakman profile picture
Emily Speakman
22:53 16 Feb 26
Had issues at home with water backup. Dave was prompt, professional, and genuinely kind. He communicated between myself and my landlord, explaining the issues and next steps. He quickly put an interim solution in place and outlined the long-term needs. Felt super reliable and easy to work with — highly recommend 2 Sons Plumbing.
Emily Speakman profile picture
Emily Speakman
22:53 16 Feb 26
Had issues at home with water backup. Dave was prompt, professional, and genuinely kind. He communicated between myself and my landlord, explaining the issues and next steps. He quickly put an interim solution in place and outlined the long-term needs. Felt super reliable and easy to work with — highly recommend 2 Sons Plumbing.
Frank Church V profile picture
Frank Church V
22:16 15 Feb 26
We contacted these Plumbers on a Friday using Yelp quotes, and they were the fastest to reply and the fastest to engage with us when we had questions. We felt that warranted to give them the opportunity to give us the first consultation. Sometimes we get multiple consults if we get any icky feeling from the people doing it. We didn’t feel that way with this company.

Our toilet was leaking, and we expected we probably could use a new one. But wanted a professional estimate and options.

We got hooked up with their team to schedule it and they were able to give us a time only a day out. We asked for a 8-1pm window and received automated text and a formal phone call from a dispatcher saying how far out the plumber technician was.

The plumber who showed up was named Carey. We also a received a picture of him before he arrived for safety concerns which I thought was a good touch of care from the company. Carey was lights-out the best guy we could have asked for.

He showed up within the approximate eta and was kind, gracious, considerate of our space and gave us a myriad of options. He quoted us prices that felt quite fair, and we chose the option where he removes the toilet and chooses a toilet for us: though we talked about the various options beforehand.
All and all he left for 30 min to get the toilet: and returned to install it. Installation was complete within another 30 minutes.

He was so good man. And we just felt like this is how service and care and things should be in this world. It’s always refreshing when you get that. Because so many outfits just: make you regret everything.

The work was quick, professional, and he was happy to be there and gave us information every step of the way that we respected and appreciated.

We will use this company in the future. You earned our respect and business.
Frank Church V profile picture
Frank Church V
22:16 15 Feb 26
We contacted these Plumbers on a Friday using Yelp quotes, and they were the fastest to reply and the fastest to engage with us when we had questions. We felt that warranted to give them the opportunity to give us the first consultation. Sometimes we get multiple consults if we get any icky feeling from the people doing it. We didn’t feel that way with this company.

Our toilet was leaking, and we expected we probably could use a new one. But wanted a professional estimate and options.

We got hooked up with their team to schedule it and they were able to give us a time only a day out. We asked for a 8-1pm window and received automated text and a formal phone call from a dispatcher saying how far out the plumber technician was.

The plumber who showed up was named Carey. We also a received a picture of him before he arrived for safety concerns which I thought was a good touch of care from the company. Carey was lights-out the best guy we could have asked for.

He showed up within the approximate eta and was kind, gracious, considerate of our space and gave us a myriad of options. He quoted us prices that felt quite fair, and we chose the option where he removes the toilet and chooses a toilet for us: though we talked about the various options beforehand.
All and all he left for 30 min to get the toilet: and returned to install it. Installation was complete within another 30 minutes.

He was so good man. And we just felt like this is how service and care and things should be in this world. It’s always refreshing when you get that. Because so many outfits just: make you regret everything.

The work was quick, professional, and he was happy to be there and gave us information every step of the way that we respected and appreciated.

We will use this company in the future. You earned our respect and business.
Sitong Liu profile picture
Sitong Liu
07:46 04 Feb 26
I initially hired this company to address a leak in my water service line. Due to repeated misdiagnosis and unsuccessful repair attempts, the work ultimately escalated into a full water service line replacement, resulting in a final cost far higher than what I had initially expected. While the replacement is now completed and functioning, the overall experience was frustrating and poorly managed.

From the start, pricing and expectations were unclear. I was told repair costs couldn’t be determined until excavation, yet on the day of work—before anything began—I was asked to sign for a high fixed repair price based on assumptions that were never discussed during the estimate.

The first repair attempt failed, and the leak clearly continued. No further investigation was done, I was required to pay in full, and I was told a discount would only apply if I committed to a full water service line replacement the same day, before the issue was properly resolved.

After paying for a second leak detection myself, the original leak was confirmed to still be present. Management involvement was requested but delayed, and during a follow-up visit I was asked to sign a new agreement stating the work was only a “repair attempt” with no warranty, despite the original repair being sold as warrantied.

I later proceeded with the water service line replacement based on specific assurances about the final cost, but the estimate I received did not align with those assurances. Throughout the process, I had to make multiple phone calls and send repeated emails over several days just to get responses.

While the final replacement works, the lack of technical competence, shifting pricing and warranty terms, and consistently poor communication made this an unnecessarily stressful experience. I would not use this company again.
Sitong Liu profile picture
Sitong Liu
07:46 04 Feb 26
I initially hired this company to address a leak in my water service line. Due to repeated misdiagnosis and unsuccessful repair attempts, the work ultimately escalated into a full water service line replacement, resulting in a final cost far higher than what I had initially expected. While the replacement is now completed and functioning, the overall experience was frustrating and poorly managed.

From the start, pricing and expectations were unclear. I was told repair costs couldn’t be determined until excavation, yet on the day of work—before anything began—I was asked to sign for a high fixed repair price based on assumptions that were never discussed during the estimate.

The first repair attempt failed, and the leak clearly continued. No further investigation was done, I was required to pay in full, and I was told a discount would only apply if I committed to a full water service line replacement the same day, before the issue was properly resolved.

After paying for a second leak detection myself, the original leak was confirmed to still be present. Management involvement was requested but delayed, and during a follow-up visit I was asked to sign a new agreement stating the work was only a “repair attempt” with no warranty, despite the original repair being sold as warrantied.

I later proceeded with the water service line replacement based on specific assurances about the final cost, but the estimate I received did not align with those assurances. Throughout the process, I had to make multiple phone calls and send repeated emails over several days just to get responses.

While the final replacement works, the lack of technical competence, shifting pricing and warranty terms, and consistently poor communication made this an unnecessarily stressful experience. I would not use this company again.
DyAndreye Wray profile picture
DyAndreye Wray
20:14 03 Feb 26
Carey and Mycha came over to do some plumbing work at my residence and did an amazing job from beginning to end.
I appreciate the great communication and great service and it was done in a timely fashion. Thank you for the service & I look forward to doing business with you again!
DyAndreye Wray profile picture
DyAndreye Wray
20:14 03 Feb 26
Carey and Mycha came over to do some plumbing work at my residence and did an amazing job from beginning to end.
I appreciate the great communication and great service and it was done in a timely fashion. Thank you for the service & I look forward to doing business with you again!
Tanya Hines profile picture
Tanya Hines
18:09 02 Feb 26
Dave from 2 Sons Plumbing was fantastic! He arrived on time, quickly diagnosed the issues and turned out nothing needed to be fixed so was honest about that. And that’s appreciated! Very professional and Excellent communication! I will definitely be using 2 Sons Plumbing again for any plumbing needs and also I have already recommended to my parents! I will also be Highly recommending to my friends, family and acquaintances!
Tanya Hines profile picture
Tanya Hines
18:09 02 Feb 26
Dave from 2 Sons Plumbing was fantastic! He arrived on time, quickly diagnosed the issues and turned out nothing needed to be fixed so was honest about that. And that’s appreciated! Very professional and Excellent communication! I will definitely be using 2 Sons Plumbing again for any plumbing needs and also I have already recommended to my parents! I will also be Highly recommending to my friends, family and acquaintances!
Ashley Arata profile picture
Ashley Arata
23:22 29 Jan 26
Carey and Micah came out on short notice when our tankless water heater started leaking unexpectedly. They were able to provide an extremely competitive quote on site and schedule us for installation the next day. We had some other pre-scheduled contractors in our home when they did the installation and they were extremely professional and courteous in making space for them to share space. I also appreciate how they cleaned up after work was completed. Overall wonderful guys and our second time using 2 Sons (once prior was to have a sewer line cleared) and we'd absolutely use them again. Thanks, Micah & Carey for the work!
Ashley Arata profile picture
Ashley Arata
23:22 29 Jan 26
Carey and Micah came out on short notice when our tankless water heater started leaking unexpectedly. They were able to provide an extremely competitive quote on site and schedule us for installation the next day. We had some other pre-scheduled contractors in our home when they did the installation and they were extremely professional and courteous in making space for them to share space. I also appreciate how they cleaned up after work was completed. Overall wonderful guys and our second time using 2 Sons (once prior was to have a sewer line cleared) and we'd absolutely use them again. Thanks, Micah & Carey for the work!