Areas We Serve

Areas We Serve

Why Won’t My Toilet Stop Filling with Water?

You flush the toilet expecting it to refill and stop—but instead, the water keeps running. For many Federal Way homeowners, this problem is all too familiar, and the good news is that the cause is often something simple inside the toilet tank.

A toilet that won’t stop filling usually points to one of three issues: a worn flapper, a fill valve that isn’t working, or a float that’s not adjusted properly. At 2 Sons Plumbing Federal Way, we deal with these issues daily and know how to get your toilet working properly again so you can stop worrying about wasted water.

Common Reasons Your Toilet Keeps Filling

Inside your toilet tank are several small parts that control how and when the water shuts off. If any of them stop working as they should, the water just keeps flowing. The most common culprits are:

Flapper Issues – The rubber flapper seals the water in the tank until you flush. When it warps or wears out, water slips past it, causing the fill cycle to repeat endlessly.
Faulty Fill Valve – If the fill valve doesn’t close properly, water continues to enter the tank no matter what.
Float Problems – The float tells your toilet when the water level is high enough. If it’s set too high or has failed, the tank will overfill.

DIY Fixes You Can Try

If you’re comfortable with small home repairs, there are a few things you can do to try and stop the constant filling:

Turn off the supply valve under the tank to stop water flow while you inspect.
Check the chain connected to the flapper for tangles or slack.
Replace the flapper if it looks cracked, warped, or stiff.
Adjust the float height so the water shuts off at the correct level.

These steps often solve the issue for just a few dollars in parts. But if you’ve tried them and the water still won’t stop, it may be time to call a professional plumber.

When It’s Time to Call 2 Sons Plumbing Federal Way

Some toilet issues are beyond quick fixes. You should call a licensed plumber if:

Water is running onto the floor.
The toilet tank is cracked.
The fill valve or other internal hardware is corroded.

At 2 Sons Plumbing Federal Way, we’ll quickly diagnose the problem, explain what’s happening in plain language, and repair or replace the failing parts. Our plumbers carry the right tools and replacement parts to fix most toilet issues in one visit.

Typical Costs in Federal Way

DIY repair: $10–$30
Professional repair visit: $225–$450

Stop the Running Water with 2 Sons Plumbing Federal Way

A toilet that won’t stop filling is going to waste water every minute it runs. Instead of putting up with the sound or worrying about your water bill, let the experts handle it.

At 2 Sons Plumbing Federal Way, our licensed plumbers provide fast, reliable service to get your toilet back to normal. Call us today at (206) 487-1757. With 2 Sons Plumbing Federal Way, you’ll get expert help, dependable repairs, and the relief of finally hearing silence when your toilet tank fills up—just the way it should.

2 Sons Plumbing, Electrical, Heating & Air

4.9

Based on 3632 reviews

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Oksana Naidu

21:38 04 Mar 26

Highly recommend 2 Sons. We had a leak in the master bath due to some malfunctioning fixtures and needed to install shut off valves on the hot and cold water lines to prevent further leaks while we waited on the faulty part replacements to be delivered. It was a treat to work with a professional and honest plumbing company that also does quality work. A great experience from first call to post-completion follow ups. Marcos, who was assigned to our job, was just awesome - thorough, efficient, knowledgeable, professional, courteous and helpful. He took his time to fully assess the issue, provided great options and then quickly repaired the problem. Thanks so much for great service in a stressful situation.

Oksana Naidu

21:38 04 Mar 26

Happy Lemon

01:28 04 Mar 26

We had an outstanding experience with this company! They provided incredibly fast, careful, and professional service for our commercial business. From start to finish, their customer service was absolutely excellent-responsive, friendly, and truly attentive to our needs.

A special thank you to our technician, ADAM, who did an exceptional job fixing our clogged hand sink. He was knowledgeable, efficient, and extremely professional & polite. He quickly resolved it with great skill and attention to detail.

Highly recommended!

Happy Lemon

01:28 04 Mar 26

Louisa

21:24 25 Feb 26

Trung our tech and his apprentice Cole did a fantastic job yesterday. They worked tirelessly to replace our old CPVC pipes, install our new shower, and replace our kitchen sink. The job had a multitude of delays due our pipes not being plumb and some extra wall demo. They worked for at least 13+ hours yesterday and left our home at 11 pm. Trung wanted to ensure that we didn't have our water off longer than necessary. We could not be more thankful and grateful for their efforts in the rough in for our bathroom remodel. We look forward to having them back to install the shower/ tub combo, new bathroom faucet, and new toilet with a bidet seat. Trung always went out of his way to explain what was going on and helped us make informed decisions about our home. This is our 3rd or 4th time using 2 Sons and we couldn't recommend them more!

Louisa

21:24 25 Feb 26

Kathy Cook

18:02 19 Feb 26

I have to say Bob was amazing!!! I had a clogged drain in my kitchen sink. Bob came in and took every precaution to be neat & clean. He explained to me what he was going to do and gave me the pricing and I agreed and he got to work. He was super kind and polite and fixed my drain issue. He was a pleasure to work with. I would highly recommend using 2 Sons!

Kathy Cook

18:02 19 Feb 26

Emily Speakman

22:53 16 Feb 26

Had issues at home with water backup. Dave was prompt, professional, and genuinely kind. He communicated between myself and my landlord, explaining the issues and next steps. He quickly put an interim solution in place and outlined the long-term needs. Felt super reliable and easy to work with — highly recommend 2 Sons Plumbing.

Emily Speakman

22:53 16 Feb 26

Frank Church V

22:16 15 Feb 26

We contacted these Plumbers on a Friday using Yelp quotes, and they were the fastest to reply and the fastest to engage with us when we had questions. We felt that warranted to give them the opportunity to give us the first consultation. Sometimes we get multiple consults if we get any icky feeling from the people doing it. We didn’t feel that way with this company.

Our toilet was leaking, and we expected we probably could use a new one. But wanted a professional estimate and options.

We got hooked up with their team to schedule it and they were able to give us a time only a day out. We asked for a 8-1pm window and received automated text and a formal phone call from a dispatcher saying how far out the plumber technician was.

The plumber who showed up was named Carey. We also a received a picture of him before he arrived for safety concerns which I thought was a good touch of care from the company. Carey was lights-out the best guy we could have asked for.

He showed up within the approximate eta and was kind, gracious, considerate of our space and gave us a myriad of options. He quoted us prices that felt quite fair, and we chose the option where he removes the toilet and chooses a toilet for us: though we talked about the various options beforehand.
All and all he left for 30 min to get the toilet: and returned to install it. Installation was complete within another 30 minutes.

He was so good man. And we just felt like this is how service and care and things should be in this world. It’s always refreshing when you get that. Because so many outfits just: make you regret everything.

The work was quick, professional, and he was happy to be there and gave us information every step of the way that we respected and appreciated.

We will use this company in the future. You earned our respect and business.

Frank Church V

22:16 15 Feb 26

Sitong Liu

07:46 04 Feb 26

I initially hired this company to address a leak in my water service line. Due to repeated misdiagnosis and unsuccessful repair attempts, the work ultimately escalated into a full water service line replacement, resulting in a final cost far higher than what I had initially expected. While the replacement is now completed and functioning, the overall experience was frustrating and poorly managed.

From the start, pricing and expectations were unclear. I was told repair costs couldn’t be determined until excavation, yet on the day of work—before anything began—I was asked to sign for a high fixed repair price based on assumptions that were never discussed during the estimate.

The first repair attempt failed, and the leak clearly continued. No further investigation was done, I was required to pay in full, and I was told a discount would only apply if I committed to a full water service line replacement the same day, before the issue was properly resolved.

After paying for a second leak detection myself, the original leak was confirmed to still be present. Management involvement was requested but delayed, and during a follow-up visit I was asked to sign a new agreement stating the work was only a “repair attempt” with no warranty, despite the original repair being sold as warrantied.

I later proceeded with the water service line replacement based on specific assurances about the final cost, but the estimate I received did not align with those assurances. Throughout the process, I had to make multiple phone calls and send repeated emails over several days just to get responses.

While the final replacement works, the lack of technical competence, shifting pricing and warranty terms, and consistently poor communication made this an unnecessarily stressful experience. I would not use this company again.

Sitong Liu

07:46 04 Feb 26

DyAndreye Wray

20:14 03 Feb 26

Carey and Mycha came over to do some plumbing work at my residence and did an amazing job from beginning to end.
I appreciate the great communication and great service and it was done in a timely fashion. Thank you for the service & I look forward to doing business with you again!

DyAndreye Wray

20:14 03 Feb 26

Tanya Hines

18:09 02 Feb 26

Dave from 2 Sons Plumbing was fantastic! He arrived on time, quickly diagnosed the issues and turned out nothing needed to be fixed so was honest about that. And that’s appreciated! Very professional and Excellent communication! I will definitely be using 2 Sons Plumbing again for any plumbing needs and also I have already recommended to my parents! I will also be Highly recommending to my friends, family and acquaintances!

Tanya Hines

18:09 02 Feb 26

Ashley Arata

23:22 29 Jan 26

Carey and Micah came out on short notice when our tankless water heater started leaking unexpectedly. They were able to provide an extremely competitive quote on site and schedule us for installation the next day. We had some other pre-scheduled contractors in our home when they did the installation and they were extremely professional and courteous in making space for them to share space. I also appreciate how they cleaned up after work was completed. Overall wonderful guys and our second time using 2 Sons (once prior was to have a sewer line cleared) and we'd absolutely use them again. Thanks, Micah & Carey for the work!

Ashley Arata

23:22 29 Jan 26